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Home Survey Research

“2020 Disrupted” Survey Contains New COVID-19 Supply Chain Insights

globalresearchsyndicate by globalresearchsyndicate
August 12, 2020
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“2020 Disrupted” Survey Contains New COVID-19 Supply Chain Insights
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By Patrick Burnson, Executive Editor ·

August 12, 2020

A relevant new pandemic-related “2020 Disrupted” research series has just been released by The Hackett Group.

Their newest research for procurement & supply chain is the COVID-19 poll results, which include the following highlights:

*Remote work is expected to increase by a factor of three once the crisis recedes.

*Supply risk management is a key concern for the C-suite, and 2/3 of all organizations are expanding visibility to tier-2 and tier-3 suppliers.

*Procurement and supply chain leaders are more urgently pursuing digital transformation, including enhanced mobile technologies and increased automation.

*Agility is key, as the pandemic has caused extreme demand shocks that require rapid response. Long-term, organizations expect to focus on surge capacity and the ability to quickly change network design and suppliers.

Researchers told SCMR that as companies transition to the “next normal” supply chain managers are focusing on three supply chain imperatives: “stabilize, build resilience across the network, and optimize for agility.”








August 12, 2020


About the Author

Patrick Burnson, Executive Editor

Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]


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