CAMBRIDGE, Mass., Nov. 12, 2019 /PRNewswire/ — Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has been recognized by leading research firm Gartner in its Gartner Critical Capabilities for Enterprise Low-Code Application Platforms (1) report. Among the four use cases examined in the report, Pega received the highest score of any vendor in the Enterprise IT Composite Applications use case category.
Gartner evaluated 19 Enterprise Low-Code Application Platforms (LCAP) based on nine key product capabilities and how they apply to specific use cases. In addition to scoring highest in the Enterprise IT Composite Applications use case, Pega received the second highest score in Business Unit IT Applications, tied for third in Citizen Development, and ranked fourth in SaaS and Independent Software Vendor Mobile and Web Applications. This report is a companion to Gartner’s Magic Quadrant for Enterprise Low-Code Application Platforms (2), which named Pega a Visionary in the market earlier this year.
In the report, Gartner explains: “Low-code application platforms (LCAPs) continue to grow in capability and maturity, addressing more enterprise use cases and providing rapid application delivery with fewer skills to the advantage of businesses everywhere. They are also replacing traditional Java and .NET developments where the requirements do not justify the costs and skills of cloud-native application platforms.”
The Pega Infinity™ cloud-based digital transformation software suite enables businesses to improve customer engagement and operational efficiency. It unifies low-code application development, case management, real-time artificial intelligence (AI), robotic process automation (RPA), and robotic desktop automation (RDA) to drive the world’s most complex business processes from end to end. In combination with Digital Process Automation (DPA) on the back end, Pega Infinity provides marketing, sales, and customer service software on the front end to enable consistently superior customer experiences.
This report is among recent analyst recognition of Pega, including being named a Leader in Gartner’s Magic Quadrant for Intelligent Business Process Management Suites for the 12th time in a row (3). Pega was also named a Leader in Forrester Research’s The Forrester Wave™: Software for Digital Process Automation for Deep Deployments, Q2 2019 (4), The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 2018 (5), and The Forrester New Wave™: Digital Decisioning Platforms, Q4, 2018 (6) reports.
To download a complimentary copy of the full report, please visit https://www.pega.com/gartner-cc-lcap-2019
Quotes & Commentary
“The speed, power, and agility of low code has helped drive the digital transformation success of our clients,” said Don Schuerman, CTO and vice president, product marketing, Pegasystems. “Organizations are most successful when they can deploy a low-code ‘factory’ that enables repeatable low-code successes for programmers and business users alike. We believe this latest recognition from Gartner demonstrates how Pega Infinity provides best-in-class low-code capabilities to empower developers at every level within an organization to become software makers.”
- Critical Capabilities for Enterprise Low-Code Application Platforms, by Paul Vincent, Kimihiko Iijima, Mark Driver, Jason Wong, Yefim Natis, October 17, 2019
- Gartner Magic Quadrant for Enterprise Low-Code Application Platforms, by Paul Vincent, Kimihiko Iijima, Mark Driver, Jason Wong, Yefim Natis, August 8, 2019
- Gartner Magic Quadrant for Intelligent Business Process Management Suites, by Rob Dunie, Derek Miers, Jason Wong, Marc Kerremans, Kimihiko Iijima, Paul Vincent, January 30, 2019
- The Forrester Wave™: Software For Digital Process Automation For Deep Deployments, Q2 2019, Rob Koplowitz with Christopher Mines, Sara Sjoblom, Andrew Reese, June 19, 2019
- The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 2018, by Craig Le Clair, Glenn O’Donnell, Robert Perdoni, Diane Lynch, March 8, 2018
- The Forrester New Wave™: Digital Decisioning Platforms, Q4 2018, by John R. Rymer, Mike Gualtieri with Christopher Mines, Sara Sjoblom, Andrew Reese, October 18, 2018
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Pega (NASDAQ: PEGA) is the leader in cloud software for customer engagement and operational excellence. Every day, Pega powers millions of automated processes, billions of customer interactions, and trillions of dollars of business by helping people open bank accounts, change phone plans, get healthcare, manage insurance claims, apply for permits, and more. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value. For more information, visit www.pega.com
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